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Return & Refund Policy

​Every item in this shop is made to order just for you, so all sales are final. That said, if your order arrives with a printing error, damage, or a defect, I’m here to help make it right.

If there is damage or defect with Your Order

Please contact me within 25 days of receiving your order if something has a defect, damage or printing error. Send an email to  damselofdesignbiz@gmail.com with the following:

  • Subject: Return

  • A brief description of the issue

  • Photo or video proof clearly showing the problem (if file(s) exceeds 30 MG, please provide a link the images)

  • Your order number

If the issue is due to a manufacturing error or damage in shipping, I’ll gladly send you a replacement or issue a refund, at no cost to you.

 

What Isn’t Covered

Unfortunately, I can't accept returns or offer refunds for:

  • Items ordered in the wrong size or color

  • Change of heart after ordering

  • Orders where the wrong shipping address was provided

Since everything is printed just for you, please double-check your details before you complete checkout.

Got Questions?

Reach out any time—I'm just an email away and happy to help.

CONTACT

Rosa Ramirez

Portland, Oregon

© 2020 by Vitality Mob LLC

Thank you for your email!

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